Terms of Service
Last updated: 2025-03-03
1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the website onseason.ai and the services offered by OnSeason ("we", "us", "our"), including the AI website builder, booking engine, distribution network, and related tools (the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
2. Definitions
- "User" or "you" means any person or entity using the Services.
- "Content" means any data, text, images, or other materials you submit or display through the Services.
- "Account" means the account you create to access the Services.
3. Description of Services
OnSeason provides a platform for vacation rental and short-term rental property managers to build direct booking websites, embed a booking engine, connect to property management systems (PMS), and distribute inventory. The scope and availability of specific features may vary and are described on our website and in your account. We may modify, suspend, or discontinue any part of the Services with reasonable notice where practicable.
4. Account and Registration
You must provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorised use. You must be at least 18 years old and have the authority to bind any organisation you represent.
5. Acceptable Use
You agree not to:
- Use the Services for any illegal purpose or in violation of any applicable laws.
- Infringe the intellectual property or other rights of OnSeason or any third party.
- Transmit malware, spam, or any content that is harmful, offensive, or fraudulent.
- Attempt to gain unauthorised access to the Services, other accounts, or our systems.
- Resell or sublicense the Services without our prior written consent, except as permitted by your plan.
- Use the Services in a way that could damage, disable, or overburden our infrastructure.
We may suspend or terminate your access if we reasonably believe you have breached these Terms or acceptable use.
6. Fees and Payment
Fees for the Services are as set out on our pricing page (onseason.ai/pricing) or in your order or agreement. You agree to pay all fees due in the currency and at the frequency specified. Prices may be updated with reasonable notice; continued use after a price change constitutes acceptance. Failure to pay may result in suspension or termination of your account. Unless otherwise stated, fees are exclusive of applicable taxes, which you are responsible for where required.
7. Intellectual Property
OnSeason and its licensors own all rights, title, and interest in the Services, including the software, design, and branding. We grant you a limited, non-exclusive, non-transferable licence to use the Services in accordance with these Terms. You retain ownership of your Content. You grant us a licence to use, store, and process your Content as necessary to provide and improve the Services. You represent that you have the right to provide such Content and that it does not violate any third-party rights.
8. Disclaimers
The Services are provided "as is" and "as available". We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for the conduct of users or third parties, or for content hosted or transmitted via the Services by users.
9. Limitation of Liability
To the maximum extent permitted by applicable law, OnSeason and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or business opportunity) arising out of or related to the Services or these Terms. Our total liability for any claims arising from or related to the Services or these Terms shall not exceed the fees you paid to us in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, our liability is limited to the fullest extent permitted by law.
10. Indemnity
You agree to indemnify and hold harmless OnSeason and its affiliates, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, your Content, or your breach of these Terms.
11. Termination
You may stop using the Services and close your account at any time. We may suspend or terminate your access immediately if you breach these Terms or for any other reason with reasonable notice where required by law. Upon termination, your right to use the Services ceases. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnity) will survive termination.
12. Governing Law and Disputes
These Terms are governed by the laws of Bulgaria. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Bulgaria, unless mandatory consumer protection laws in your country give you the right to bring proceedings in your place of residence.
13. Changes
We may modify these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Material changes may be communicated by email or a prominent notice on our website. Continued use of the Services after the effective date of changes constitutes acceptance. If you do not agree to the new Terms, you must stop using the Services.
14. Contact
For questions about these Terms, contact us at hello@onseason.ai or via our contact page at onseason.ai/contact.